Lists of insurances we are dealing with
Please choose your respective insurance network from the below our contracted insurance list.
Member Information
Note :
If member ID connected with Emirates ID then no need to mentioned member ID separately only Emirates ID is fine to check an eligibility in this case.
Insurance FAQ
Our goal is to provide you with the best care and services, as well as a comprehensive selection of eyewear for all your optical needs. Please note that the online insurance support is only to check the eligibility of your insurance coverage and advice you on the stores where your specific insurance is covered. We cannot accept insurance coverage for online purchases.
You can easily check your eligibility by logging into our portal with your insurance card details. The system will verify your eligibility based on your insurance provider.
The verification process is usually quick, and you should receive an eligibility confirmation in a few minutes.
If your insurance provider is not listed, please contact the branch you plan to visit for assistance. We will do our best to accommodate your needs
If you need to return or exchange an item, please contact the store where the purchase was made for guidance. We will assist you in the process.
In some cases, you may be able to use your insurance coverage even if you don't have your physical card. Contact the branch you plan to visit for assistance in such situations.
You can usually only use your own insurance coverage for purchases. Make sure your insurance details are correctly entered in the portal.
We take the security and privacy of your personal health information seriously. Our platform follows strict security protocols and complies with data protection regulations to ensure your information is safe.